We pride ourselves on the fact that we always try to offer only the finest quality service and we endeavour to ensure that all of our customers receive our attention at all times. We are very privileged that our customers often take the time to provide feedback about us. All of our customer feedback is greatly appreciated, as it not only helps us maintain our high standards, but also provides new customers with impartial insights into the quality of our service we provide.
If you would like to send us a testimonial or if you have positive or constructive feedback on how we can improve our customer service, please contact us with your comments.
“May I take this opportunity of saying how very pleased I am with the landing and staircase carpets you so expertly fitted a short while ago. It has been greatly admired and should the occasion occur I will have no hesitation in recommending your firm to anyone every time.” M. W., Wigan
"Great selection of good value carpets to choose from. We could really see how they would look in our rooms, with no sales pressure. They really took care with a great attention to detail, and tidied everything up afterwards! A great job and excellent value for money." G. H., Wigan
"Having decided to contact The Carpet Place, we found them to be very helpful and enthusiastic from the outset. They provided us with many samples and gave us plenty of time to make a decision. A very informative quotation was then presented to us. The day the carpet was laid they were prompt and very efficient and we would have no hesitation in recommending them." J. M., Formby
"Having used your firm several times on both residential and commercial properties I can say that I have been very pleased with the service. The work has been carried out on time and on budget and the carpets and flooring you supplied have been of good quality and well fitted and uniquely in my experience you even cleared up afterwards!" M. N., Warrington
"We had The Carpet Place round to do some laminate flooring to our conservatory and vinyl to our kitchen. We were very pleased with the range of samples to choose from and all our questions were answered fully. We ended up choosing their Quickstep range and are very pleased we did. It looked really nice and we are very pleased with all the work done." S. D., Wigan
"With reference to the above I would like to highly recommend The Carpet Place. I recently moved to the area and I was given their address from a friend. They where fantastic and ... cheap !!..Their work is of the highest calibre, clean, quick and extremely professional. I have no hesitation in recommending The Carpet Place for any work." T. R., Wigan
"Being a first time buyer, I did not really have a lot of money but went to The Carpet Place, they had lots of samples that were in my price range and gave me plenty of advice. It was really good choosing the carpet and vinyl at The Carpet Place as we could see all the colours. I was more than happy with the job. I went out for the day and when I got back the house was done and all the rubbish had been cleared away." D. F., Liverpool
"Have used them several times because of their professionalism and good value, and recommended them to our friends." W. S., Manchester